1. Introduction

One Point I.T Solution ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices when you visit our website or contact us.

2. Information We Collect

We may collect information you provide directly, including:

• Name, email address, phone number, and message content submitted through contact forms, chat popups, or inquiry forms.
• Business details you choose to share when requesting a quote or service information.
• Newsletter email address if you subscribe (where that feature is enabled).
• Technical data such as IP address, browser type, device information, and pages visited, collected through standard server logs or analytics tools.

3. How We Use Information

• Respond to inquiries and provide requested services.
• Send administrative messages and service-related communications.
• Improve our website, security, and user experience.
• Comply with legal obligations and enforce our terms.
• Send marketing communications only where you have opted in or applicable law permits.

4. Legal Bases (where applicable)

Depending on your location, we process personal data based on consent, contract performance, legitimate interests (such as operating and securing our website), or legal obligation.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to remember preferences, measure traffic, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect some site features.

6. Sharing of Information

We do not sell your personal information. We may share data with trusted service providers who assist us (such as hosting, email delivery, or analytics) under confidentiality obligations, or when required by law, court order, or to protect rights and safety.

7. Data Retention

We retain personal information only as long as needed for the purposes described in this policy, to meet legal requirements, or to resolve disputes. Contact form submissions may be stored in our admin systems for business records.

8. Security

We implement reasonable technical and organizational measures to protect personal information. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

9. Your Rights

Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, contact us using the details below.

10. Children's Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can delete it.

11. International Transfers

If you access our website from outside our operating country, your information may be processed in locations where we or our providers operate. We take steps to protect data in line with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes may be communicated through the website or other appropriate channels.